Have questions about appointments, services, glasses, or contact lenses? You’re not alone. Below, you’ll find answers to some of the most common questions we hear from patients at London Eyecare.
Frequently Asked Questions
Appointment Quesitons
We want your visit to feel smooth, informed, and comfortable. Here’s what to expect when you book with us.
Most routine eye exams take approximately 30–45 minutes. Specialty appointments or first-time visits may take a bit longer. We always aim to provide thorough care without rushing your time with us.
If you’re running behind, please give us a call. Depending on the schedule, we may still be able to see you, or we’ll help reschedule you as quickly as possible.
We do our best to accommodate families who prefer back-to-back appointments. Let us know when booking, and we’ll try to schedule accordingly.
Yes. Our entrance and exam rooms are accessible, and free parking is available behind the clinic for added convenience.
Eye Care Services FAQ
Our clinic offers routine and advanced eye care. Below are answers to common questions about the services we provide.
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Comprehensive eye exams
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Pediatric eye care
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Dry eye diagnosis and treatment
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Myopia management for children and teens
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Specialty contact lenses
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Migraine-related lens therapy (Neurolens & Avulux)
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LASIK and cataract co-management
You don’t need to know exactly what service to book. If you’re unsure whether your symptoms require a routine exam, dry eye assessment, or specialty consultation, simply schedule a comprehensive eye exam. During your visit, we’ll evaluate your concerns and recommend the most appropriate next steps.
Yes. We use modern diagnostic equipment such as Optical Coherence Tomography (OCT), Optos ultra-widefield imaging, Neurolens measurement technology, and detailed ocular health assessments to ensure accurate diagnosis and personalized treatment planning.
Absolutely. In addition to routine care, we monitor and manage chronic conditions and complex visual needs. We also work closely with trusted local specialists when surgical or advanced medical care is required, ensuring coordinated and continuous support for your eye health.
Our Eyeglasses & Optical Services
Answers to common questions about frames, lenses, and specialty eyewear.
Yes. We offer a carefully selected range of frames for adults and children in a variety of styles and price points. Whether you prefer something classic, modern, bold, or subtle, our team will help you find frames that fit your face, your prescription, and your lifestyle.
It depends on how you use your glasses. Anti-glare coatings can reduce reflections from screens and headlights. Blue light filtering lenses may help with extended digital device use. Progressive lenses can provide seamless distance and near vision. We’ll explain your options clearly and recommend only what genuinely benefits your daily life.
Because we have an in-house optical lab, many single-vision prescriptions can be completed more quickly than clinics that send lenses off-site. More complex prescriptions may take longer, but having our lab here allows us to maintain quality control and make adjustments efficiently when needed.
In some cases, yes. We offer specialty lens options such as Neurolens® for subtle eye alignment issues that may contribute to headaches or eye strain, and Avulux® lenses designed to filter light wavelengths associated with migraine triggers. During your exam, we can determine whether these advanced lens technologies are appropriate for your symptoms.
Our Contact Lens Services
Answers to common questions about wearing contacts.
When properly fitted and cared for, contact lenses are a safe and effective way to correct vision. During your contact lens exam, we’ll ensure the lenses fit correctly, provide detailed care instructions, and schedule follow-up visits as needed. Good hygiene and routine monitoring are key to long-term comfort and eye health.
The best lens depends on your prescription, eye health, and lifestyle. We offer:
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Daily disposable lenses for convenience and comfort
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Monthly lenses for cost-effective wear
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Toric lenses for astigmatism
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Multifocal lenses for near and distance vision
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MiSight® lenses for myopia control in children
We’ll explain the differences clearly so you can make an informed choice.
You may still be able to wear contact lenses. For patients with dry eye, we offer lens options designed for better moisture retention. For keratoconus or irregular corneas, we fit specialty lenses such as scleral lenses or RGP lenses, which can provide clearer, more stable vision than standard soft lenses. Every fitting is personalized to your specific needs.
Costs vary depending on the lens type, prescription, and wearing schedule. Daily lenses typically have a different price structure than monthly or specialty lenses. We’ll review your options and explain pricing clearly before you order. Many insurance plans provide partial coverage, and manufacturer rebates may be available for certain brands.