London Eyecare

From the moment I walked in, the entire experience felt different — calm, professional, and genuinely caring. Stephanie took the time to really listen, explain everything clearly, and never once made me feel rushed. You can tell when someone truly cares about what they do… and that’s exactly what you get here. The attention to detail, the thoroughness of the exam, and the way everything was explained gave me so much confidence in my eye health. And the staff? Kind, welcoming, and just as invested in making the experience smooth and comfortable.

Outstanding first experience Dr. Stephanie Van de Ven brings to her practice exceptional knowledge, careful attention, and genuine compassion. She quickly identified the true source of the difficulty I have experienced since my eye surgery — an issue that had been missed by previous eye doctors. Dr. Van de Ven’s warmth and professionalism match her expertise and genuine commitment. While the news was not what I had hoped to hear, I left the appointment feeling understood, reassured, and confident in her care. I would recommend her without hesitation to anyone seeking truly attentive and knowledgeable eye care. I have given Dr. Van de Ven full permission to give you my contact information should you still need to speak to a happy patient after your initial appointment.

Dr. Stephanie and team are always so caring and supportive. Great warm atmosphere. Dr. Stephanie is so positive, approachable and personable. I love going there with my family and the service we receive.

We saw Dr.Van De Vee today and she was great. The entire staff was professional and maintained an upbeat atmosphere. I was there for over an hour for an appointment for a toddler and myself and will be returning. Parking was available on site and the office has a well maintained ramp making it accessible.

The staff is amazing and they go above and beyond to help their customers. The store has wide selection of glasses to choose from and the doctors as well as reception are professionals.

I can’t even put into words how amazing these people were.. I went in for an eye exam and Dr. Letheren was extremely thorough and so helpful throughout the entire process. She made sure I knew what was going on during every step of the exam and I learned SO much about what was going on with my eyes. The team then went above and beyond to help me find the frames I wanted even staying past closing time with no rush or complaints to ensure they got all my measurements and that I was satisfied. I highly recommend coming here, I have zero complaints!

This appointment was a follow up to a hospital and Ivey Institute visit for possible retina detachment. The staff at Dr Letheren & Associates are always friendly and greet you with a "hello how are you". Dr Letheren is very thorough and explains each step of what she's doing as the checkup goes. She asks if you have any concerns or questions about your vision she can answer for you. Thank goodness I was lucky and no detachment was found. While there and waiting for my eyes to dilate, she sent me to the eyeglass desk to have my glasses tightened up for a snug fit. The service is always above standard.

It often takes a while to book an eye exam which is fine because it isn’t urgent. Today I had an eye emergency and just dropped by. They were so kind to fit me in. And they were short staffed. I don’t know what I would have done if they said no. I was quite distressed. Super people. Been going there for years. Thanks again for your compassion.

Very friendly and comfortable environment! I recently had an eye exam with Dr. Van de Ven, who was so kind and explained the steps of the exam very well. I had not been for an exam in almost a decade, so some things had changed! I did not feel any pressure to purchase my glasses at their office, nor was I rushed into picking frames. Jen spent hours with me, helping me choose new glasses and sunglasses. I went with a style that I would not have picked out myself, and I love them!! I have had both pairs for over 2 weeks now and I love them both and get lots of compliments. I definitely recommend this Optometrist office for both exams and eyewear. Thank you!!

I had my kids into the office and Dr. Letheren was fantastic with them! I learned a lot and really appreciate her expertise! I would 100% recommend if anyone is concerned about their kids, eye's are important for more than just vision so it's important to have them checked while they are young!

As usual my experience was very positive starting with the receptionists and following through with Dr. Letheren herself and her associates who performed related tests. It is always a pleasure coming here: appointments are on time and eye tests and treatments are always well explained. Always a good experience.